How to give and receive feedback

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How to Give and Receive Feedback

One of the tips in this article talks about making sure you also give people praise for what they have done well. Sounds like some pretty good advice to me. When you have to give someone negative feedback or a suggestion for improvement, make sure to also mention something positive about them or their work as well.

“Sandwich every bit of criticism between two heavy layers of praise.” – Mary Kay Ash

One well known strategy for feedback is the “criticism sandwich,” popularized by the above quote from cosmetics maven Mary Kay Ash. In the sandwich, you begin with praise, address the problem, and follow up with more praise.

In fact, the more of the conversation you can frame positively, the more likely your recipient is to be in the right frame of mind to make the change you’re looking for.

How to Give and Receive Feedback at Work: The Psychology of Criticism (Buffer)